Equifax: Filing a dispute on line is nearly impossible...
GetHuman用户~Dale来自November 22nd, 2017的Equifax条客户评论
~Dale案的背景
GetHuman：~Dale-您能告诉我们其他Equifax个客户何时提起诉讼吗？
~Dale：Yes I can。在November 14th上是morning。
GetHuman：您是否接触到Equifax，如果可以，怎么做？
GetHuman：这些常见的Equifax客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Dale 常见 Equifax 问题的列表）
~Dale：“ Dispute a Charge”是我尝试使用to call的原因。
~Dale对Equifax客户服务的评价
GetHuman：那么，您如何总结GetHuman的Equifax客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Dale：Filing a dispute on line is nearly impossible. Unable to get through to a person by phone. Barriers to access customer "servicing" are at every turn. The answers to their security questions are public information at the courthouse and simply barriers to acessing customer service to dispute an item.**I dialed the number to be a Business Customer and the computer first ask me if I was an individual calling about my credit report. Press * and it transfered me to a number that eventually answered. They obviously know people are having difficulty accessing customer service. They just have no commitment to customer service.
GetHuman：让我们量化一下您与Equifax联系的经验。在1到5的范围内，如何轻松解决Equifax问题？
~Dale：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Dale：在沟通方面，我会给他们五分之三的three。
GetHuman：Equifax快速有效地解决问题的能力又如何呢？
~Dale：为此，我要说出五分之二的four。
GetHuman：最后-对其他Equifax客户有何建议？
~Dale：在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Dale在November 14th, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。