Epson: I have called and worked with different ones in...
GetHuman用户~Chief Buzzard来自November 14th, 2017的Epson条客户评论
~Chief Buzzard案的背景
GetHuman:~Chief Buzzard-您能告诉我们其他Epson个客户何时提起诉讼吗?
~Chief Buzzard:Yes。在November 7th上是middle of the night。
GetHuman:您是否接触到Epson,如果可以,怎么做?
~Chief Buzzard:我使用了我在GetHuman Epson客户电话号码页面上找到的800-533-3731号码:Epson客户服务电话号码 GetHuman:这些常见的Epson客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Chief Buzzard 常见 Epson 问题的列表)
~Chief Buzzard:“ Warranty claim”是我尝试使用to call的原因。
~Chief Buzzard对Epson客户服务的评价
GetHuman:那么,您如何总结GetHuman的Epson客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Chief Buzzard:I have called and worked with different ones in two days at both tier one and two. Time on phone, with toll *, *st: **min. *nd **min *rd **min. Was told they could not solve problem and would send it up to tier * and they would call the next day...it's been two days now. Called tonight had to start at bottom of tiers and keep explaining the problem. Finally learned that since it had already been assigned no one else could help...that person was not available and it would probably be Monday (*more days) before they would call. ** minutes wasted. Worse experience I have ever had with any company's Support!!
GetHuman:让我们量化一下您与Epson联系的经验。在1到5的范围内,如何轻松解决Epson问题?
~Chief Buzzard:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Chief Buzzard:在沟通方面,我会给他们五分之三的two。
GetHuman:Epson快速有效地解决问题的能力又如何呢?
~Chief Buzzard:为此,我要说出五分之二的five。
GetHuman:最后-对其他Epson客户有何建议?
~Chief Buzzard:在一天中的早些时候或深夜给他们打电话。不要忘记Epson可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Chief Buzzard在November 7th, 2017发生的Epson客户服务问题中得到了一些有用的反馈和措辞。