Electrolux: Complaint
GetHuman用户GetHuman-fhamarke来自Disember 4, 2017的Electrolux条客户评论
GetHuman-fhamarke案的背景
GetHuman:GetHuman-fhamarke-您能告诉我们其他Electrolux个客户何时提起诉讼吗?
GetHuman-fhamarke:Yes I can。在November 30上是morning。
GetHuman:您是否接触到Electrolux,如果可以,怎么做?
GetHuman:这些常见的Electrolux客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-fhamarke 常见 Electrolux 问题的列表)
GetHuman-fhamarke:“ Returns”是我尝试使用to call的原因。
GetHuman-fhamarke对Electrolux客户服务的评价
GetHuman:那么,您如何总结GetHuman的Electrolux客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-fhamarke:Complaint
GetHuman:您能从11/30/17发生的事情中告诉我们其他人吗?
GetHuman-fhamarke:My refrigerator drawer door panel was not working anymore. I called customer service and explained the issue. The light in the top drawer didn't work and the panel was dead but the refrigerator was still cooling. The rep troubleshot with me on the phone - we turned it off, reset it, turned off breaker panel, etc. Lots of steps. She then told me the part I needed and ordered it for me ($***). It was a motor board.**I had a technician come out today to install it. He was doubtful about it being the correct part. Said it was probably the display panel. I told him I spent a lot of time with on the phone with electrolux so it should be right. It wasn't. He told me I should order a new display panel.**Called electrolux today. The panel is $***. I was furious. I'll have to pay for that and pay a technician to come out again. I asked for some kind of compensation and even after talking to a manager (Danielle Lecounte), the best she could offer was **% off. I am not satisfied with that! What else can I do?
GetHuman:让我们量化一下您与Electrolux联系的经验。在1到5的范围内,如何轻松解决Electrolux问题?
GetHuman-fhamarke:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-fhamarke:在沟通方面,我会给他们五分之三的one。
GetHuman:Electrolux快速有效地解决问题的能力又如何呢?
GetHuman-fhamarke:为此,我要说出五分之二的four。
GetHuman:最后-对其他Electrolux客户有何建议?
GetHuman-fhamarke:在一天中的早些时候或深夜给他们打电话。不要忘记Electrolux可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-fhamarke在November 30, 2017发生的Electrolux客户服务问题中得到了一些有用的反馈和措辞。