ESS Eye Pro: I ordered some prescription len inserts. I wait...
GetHuman用户~benji来自November 22, 2017的ESS Eye Pro条客户评论
~benji案的背景
GetHuman：~benji-您能告诉我们其他ESS Eye Pro个客户何时提起诉讼吗？
~benji：Yes I can。在November 19上是middle of the night。
GetHuman：您是否接触到ESS Eye Pro，如果可以，怎么做？
GetHuman：这些常见的ESS Eye Pro客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~benji 常见 ESS Eye Pro 问题的列表）
~benji：“ Complaint”是我尝试使用to call的原因。
~benji对ESS Eye Pro客户服务的评价
GetHuman：那么，您如何总结GetHuman的ESS Eye Pro客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~benji：I ordered some prescription len inserts. I waited * month and my order is still "in processing". I understand that they have to make these prescription inserts, but it does not take * month to do that. My civilian contacts and eyeglasses takes *-* weeks. There is no reason they should take * month. After about *.* months, I decided enough was enough and I emailed them. No response. I called them * week later and the guy on the phone said that they inserts were backed ordere and it is coming in next week and I should receive them soon. It passed that week mark and my order is still in process. I am about to cancel my order and find a more reliable company. ESS is a horrible company to do business with.
GetHuman：让我们量化一下您与ESS Eye Pro联系的经验。在1到5的范围内，如何轻松解决ESS Eye Pro问题？
~benji：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~benji：在沟通方面，我会给他们五分之三的two。
GetHuman：ESS Eye Pro快速有效地解决问题的能力又如何呢？
~benji：为此，我要说出五分之二的three。
GetHuman：最后-对其他ESS Eye Pro客户有何建议？
~benji：在一天中的早些时候或深夜给他们打电话。不要忘记ESS Eye Pro可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~benji在November 19, 2017发生的ESS Eye Pro客户服务问题中得到了一些有用的反馈和措辞。