ESPNShop.com: We ordered * tshirts from ESPN Shop that had de...
GetHuman用户~xxkelxx17来自November 14, 2017的ESPNShop.com条客户评论
~xxkelxx17案的背景
GetHuman:~xxkelxx17-您能告诉我们其他ESPNShop.com个客户何时提起诉讼吗?
~xxkelxx17:Yes I can。在November 11上是evening。
GetHuman:您是否接触到ESPNShop.com,如果可以,怎么做?
GetHuman:这些常见的ESPNShop.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~xxkelxx17 常见 ESPNShop.com 问题的列表)
~xxkelxx17:“ Cancel order”是我尝试使用to call的原因。
~xxkelxx17对ESPNShop.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的ESPNShop.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~xxkelxx17:We ordered * tshirts from ESPN Shop that had delivery of *-* days. When we recieved the package it had the shipping label from ESPN Shop but inside the box was dog bones from Petsmart. When I called ESPN Shop regarding this they said they would expedite shipping and I should recieve an email the following day. I never recieved the email. I called later that night and the customer service agent proceeded to tell me that my reorder would take * to * days to process before shipping. When I asked for a supervisor or manager I was told they were all gone for the night and it was only *:** at night eastern time. I then called back and spoke to someone else who told me the managers just left at **:**pm eastern. DONT EVER PURCHASE FROM THEM ***the website and some of the customer service agents say they are ** hours however some of the customer service agents claim they close at midnight eastern.
GetHuman:让我们量化一下您与ESPNShop.com联系的经验。在1到5的范围内,如何轻松解决ESPNShop.com问题?
~xxkelxx17:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~xxkelxx17:在沟通方面,我会给他们五分之三的one。
GetHuman:ESPNShop.com快速有效地解决问题的能力又如何呢?
~xxkelxx17:为此,我要说出五分之二的two。
GetHuman:最后-对其他ESPNShop.com客户有何建议?
~xxkelxx17:在一天中的早些时候或深夜给他们打电话。不要忘记ESPNShop.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~xxkelxx17在November 11, 2017发生的ESPNShop.com客户服务问题中得到了一些有用的反馈和措辞。