Duke Energy (NC & SC): I started Service with Duke Energy back in...
GetHuman用户~NewYork来自November 6, 2017的Duke Energy (NC & SC)条客户评论
~NewYork案的背景
GetHuman：~NewYork-您能告诉我们其他Duke Energy (NC & SC)个客户何时提起诉讼吗？
~NewYork：Yes I can。在Oktober 31上是middle of the night。
GetHuman：您是否接触到Duke Energy (NC & SC)，如果可以，怎么做？
GetHuman：这些常见的Duke Energy (NC & SC)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~NewYork 常见 Duke Energy (NC & SC) 问题的列表）
~NewYork：“ Book appointment”是我尝试使用to call的原因。
~NewYork对Duke Energy (NC & SC)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Duke Energy (NC & SC)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~NewYork：I started Service with Duke Energy back in **** I believe, at which time I purchased a second home in SC. While waiting for my home to sell in NY I was still living in NY. For some reason, Duke Energy could not grasp that my SC address was the service address and my NY address was the billing address. Both my husband and I called on numerous occasions and also sent a letter requesting our bills be mailed to the NY address. **In any event they never corrected it in their system and the payment was late causing Duke Energy to turn off the electric. We found out when we came down to visit and upon entering our home found no electric. We paid whatever was due at the time and that was that.**When we finally sold our house in NY and moved down for good, Duke Energy refused to provide electric until we gave them a $*** deposit, which we did. They had stated over the phone that as long as we paid our bill we would be refunded in a year. I didn't like it* it was similar to a shake down
GetHuman：让我们量化一下您与Duke Energy (NC & SC)联系的经验。在1到5的范围内，如何轻松解决Duke Energy (NC & SC)问题？
~NewYork：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~NewYork：在沟通方面，我会给他们五分之三的four。
GetHuman：Duke Energy (NC & SC)快速有效地解决问题的能力又如何呢？
~NewYork：为此，我要说出五分之二的five。
GetHuman：最后-对其他Duke Energy (NC & SC)客户有何建议？
~NewYork：在一天中的早些时候或深夜给他们打电话。不要忘记Duke Energy (NC & SC)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~NewYork在Oktober 31, 2017发生的Duke Energy (NC & SC)客户服务问题中得到了一些有用的反馈和措辞。