Duke Energy (IN): It started in November of ****. I sent in a pa...
GetHuman用户~812electric来自November 5, 2017的Duke Energy (IN)条客户评论
~812electric案的背景
GetHuman：~812electric-您能告诉我们其他Duke Energy (IN)个客户何时提起诉讼吗？
~812electric：Yes I can。在November 2上是morning。
GetHuman：您是否接触到Duke Energy (IN)，如果可以，怎么做？
GetHuman：这些常见的Duke Energy (IN)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~812electric 常见 Duke Energy (IN) 问题的列表）
~812electric：“ Book appointment”是我尝试使用to call的原因。
~812electric对Duke Energy (IN)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Duke Energy (IN)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~812electric：It started in November of ****. I sent in a payment for almost $***, and * days later I got my service shut off. Let me remind you that it was the end of November and we had ice storms. They did not knock on the door to inform me that they were shutting it off, they just did it left a green note and left. I called Duke Energy and I had to send them proof of my payment. They told me that it would only take about **-** hours to review the issue and get it resolved. * days later, still with no electric, I called back to get the status on the issue. They stated that they received and processed my check the day after the due date. (which was not the case becasue my bank statement said otherwise) But becasue it processed in 'their' system ** hours after the due date it was due to be shut off. To sum it up my pipes froze and busted to my home, and they claimed that that is my expence, not theirs. Last they charged me a extra $*** t get my service turned on immediatly. Which I had to do
GetHuman：让我们量化一下您与Duke Energy (IN)联系的经验。在1到5的范围内，如何轻松解决Duke Energy (IN)问题？
~812electric：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~812electric：在沟通方面，我会给他们五分之三的four。
GetHuman：Duke Energy (IN)快速有效地解决问题的能力又如何呢？
~812electric：为此，我要说出五分之二的three。
GetHuman：最后-对其他Duke Energy (IN)客户有何建议？
~812electric：在一天中的早些时候或深夜给他们打电话。不要忘记Duke Energy (IN)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~812electric在November 2, 2017发生的Duke Energy (IN)客户服务问题中得到了一些有用的反馈和措辞。