Disney Movie Club: had to correct and address mistake over a year...
GetHuman用户~Kanilehua来自November 4, 2017的Disney Movie Club条客户评论
~Kanilehua案的背景
GetHuman:~Kanilehua-您能告诉我们其他Disney Movie Club个客户何时提起诉讼吗?
~Kanilehua:Sure。在Oktober 31上是afternoon。
GetHuman:您是否接触到Disney Movie Club,如果可以,怎么做?
GetHuman:这些常见的Disney Movie Club客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kanilehua 常见 Disney Movie Club 问题的列表)
~Kanilehua:“ Refund a Charge”是我尝试使用to call的原因。
~Kanilehua对Disney Movie Club客户服务的评价
GetHuman:那么,您如何总结GetHuman的Disney Movie Club客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kanilehua:had to correct and address mistake over a year ago. Responded to a number of "features" by declining but still got them (*). Third time, I cancelled the card they were chargging. All of a sudden they try to send mail to the incorrect address which I received since our mailperson knows neighborhood well. Mail states they cannot send me features (which I declined online) because they can**t get authorization from card. I call disney cancel account AGAIN. Now I have a dvd and a bill stating I owe them money. Talked to a Gabby (idiot) she says she**ll cancel account NOW and I can mail back the dvds so there will be no bill..NOT AT MY EXPENSE I didn**t even order these...Hopefully talking to a "supervisor" fixed it. Suppose to receive a pre-paid lable to return one dvd in my possession and one that**s on it**s way.. DON**T JOIN ONLINE SYSTEM IS SUBSTANDARD AND LIVE HELP IS NO HELP
GetHuman:让我们量化一下您与Disney Movie Club联系的经验。在1到5的范围内,如何轻松解决Disney Movie Club问题?
~Kanilehua:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kanilehua:在沟通方面,我会给他们五分之三的five。
GetHuman:Disney Movie Club快速有效地解决问题的能力又如何呢?
~Kanilehua:为此,我要说出五分之二的five。
GetHuman:最后-对其他Disney Movie Club客户有何建议?
~Kanilehua:在一天中的早些时候或深夜给他们打电话。不要忘记Disney Movie Club可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kanilehua在Oktober 31, 2017发生的Disney Movie Club客户服务问题中得到了一些有用的反馈和措辞。