thursday may *st i called direct express to rep...
GetHuman用户~phoebe来自noviembre 21º, 2017的Direct Express条客户评论
~phoebe案的背景
GetHuman:~phoebe-您能告诉我们其他Direct Express个客户何时提起诉讼吗?
~phoebe:Sure。在noviembre 17º上是afternoon。
GetHuman:您是否接触到Direct Express,如果可以,怎么做?
GetHuman:这些常见的Direct Express客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~phoebe 常见 Direct Express 问题的列表)
~phoebe:“ Lost or Stolen Card”是我尝试使用to call的原因。
~phoebe对Direct Express客户服务的评价
GetHuman:那么,您如何总结GetHuman的Direct Express客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~phoebe:thursday may *st i called direct express to report my icard was lost. CSR i talk to deactivated my card i request a new card all she did was closed out my account. I call back friday to check if she did sent me my card with ups she did not . So the rep, i talk on friday said she have ups delivered my card on tues. still waiting . I call to get my tracking number i find out it was going thru regaler mail I have my ssa and ssi that i needed to pay my rent and bills To me your service ***** . hopefully i will get my vard on Friday**s
GetHuman:让我们量化一下您与Direct Express联系的经验。在1到5的范围内,如何轻松解决Direct Express问题?
~phoebe:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~phoebe:在沟通方面,我会给他们五分之三的one。
GetHuman:Direct Express快速有效地解决问题的能力又如何呢?
~phoebe:为此,我要说出五分之二的one。
GetHuman:最后-对其他Direct Express客户有何建议?
~phoebe:在一天中的早些时候或深夜给他们打电话。不要忘记Direct Express可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~phoebe在noviembre 17º, 2017发生的Direct Express客户服务问题中得到了一些有用的反馈和措辞。