Direct Express: I had a horrific experience with a customer ser...
GetHuman用户~jythoma来自November 14th, 2017的Direct Express条客户评论
~jythoma案的背景
GetHuman：~jythoma-您能告诉我们其他Direct Express个客户何时提起诉讼吗？
~jythoma：Yeah。在November 11th上是middle of the night。
GetHuman：您是否接触到Direct Express，如果可以，怎么做？
GetHuman：这些常见的Direct Express客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jythoma 常见 Direct Express 问题的列表）
~jythoma：“ Lower my rate”是我尝试使用to call的原因。
~jythoma对Direct Express客户服务的评价
GetHuman：那么，您如何总结GetHuman的Direct Express客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jythoma：I had a horrific experience with a customer service rep on yesterday. I asked to be connected with a manager and was put on hold for about ** minutes. I abandoned the call and believe it was never transferred to a supervisor due to the flippant and discourteous interaction I had with the apparently level * representative. I called today, using this number and was immediately transferred to a supervisor and my issue was handled timely, courteously and efficiently. Whereas, I was mishandled on yesterday I was appropriately handled by management. The information contained on this site was a extremely informative regarding me reaching personnel that assisted me with all areas of my concern. Thank you!
GetHuman：让我们量化一下您与Direct Express联系的经验。在1到5的范围内，如何轻松解决Direct Express问题？
~jythoma：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jythoma：在沟通方面，我会给他们五分之三的five。
GetHuman：Direct Express快速有效地解决问题的能力又如何呢？
~jythoma：为此，我要说出五分之二的two。
GetHuman：最后-对其他Direct Express客户有何建议？
~jythoma：在一天中的早些时候或深夜给他们打电话。不要忘记Direct Express可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jythoma在November 11th, 2017发生的Direct Express客户服务问题中得到了一些有用的反馈和措辞。