DirecTV: Beware of their cancellation process. I had the...
GetHuman用户~Anonymous来自November 22, 2017的DirecTV条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他DirecTV个客户何时提起诉讼吗？
~Anonymous：Sure。在November 13上是evening。
GetHuman：您是否接触到DirecTV，如果可以，怎么做？
~Anonymous：我使用了我在GetHuman DirecTV客户电话号码页面上找到的800-531-5000号码：DirecTV客户服务电话号码 GetHuman：这些常见的DirecTV客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 DirecTV 问题的列表）
~Anonymous：“ Complaint”是我尝试使用to call的原因。
~Anonymous对DirecTV客户服务的评价
GetHuman：那么，您如何总结GetHuman的DirecTV客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：Beware of their cancellation process. I had the most unpleasant experience with the Customer Service call center at DirecTV this morning. *My * year agreement with DirecTV, which I had originally signed up for through Costco is expiring this month. *My plans are to go with another provider that better meets my needs. DirecTV forces a customer to call in to cancel service. No real problem though it is more of a hassle. When I told the representative of my plans, the conversation quickly became adversarial and hostile. The customer rep would not take NO for an answer and kept getting more and more belligerent. I was finally connected to a supervisor after ** minutes of back and forth who accepted my cancellation request. *DirecTV's interaction with customers is so unprofessional. How can they expect any customer to return to them if they get treated like ****.
GetHuman：让我们量化一下您与DirecTV联系的经验。在1到5的范围内，如何轻松解决DirecTV问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的five。
GetHuman：DirecTV快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的four。
GetHuman：最后-对其他DirecTV客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在November 13, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。