Dillard's: Today, ******** I went to return an item that w...
GetHuman用户~Kate来自अक्टूबर २८, २०१७的Dillard's条客户评论
~Kate案的背景
GetHuman:~Kate-您能告诉我们其他Dillard's个客户何时提起诉讼吗?
~Kate:Yes I can。在अक्टूबर २१上是morning。
GetHuman:您是否接触到Dillard's,如果可以,怎么做?
GetHuman:这些常见的Dillard's客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kate 常见 Dillard's 问题的列表)
~Kate:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Kate对Dillard's客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dillard's客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kate:Today, ******** I went to return an item that was purchased with my debit card at the Dillards Fashion Show, Las Vegas, NV. This item cost $**.**. The item was purchased on the **th as a Christmas gift. I had my receipt and the tags were still on the*item. I was told that my debit card would be credited, but there would be a * to * day wait. This is illegal. Dillards has my money and they have their merchandise. Today, I returned an item to the Express store. My debit card was immediately credited. I know this because I checked my bank account on line. Corporate spends its money on advertising in Vogue and Lucky. Dillards needs to be brought into the **st century, your computers are not linked to your other stores, so you have no customer service. The employees you do have are obviously very unhappy. You have permanently lost me as a customer.
GetHuman:让我们量化一下您与Dillard's联系的经验。在1到5的范围内,如何轻松解决Dillard's问题?
~Kate:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kate:在沟通方面,我会给他们五分之三的four。
GetHuman:Dillard's快速有效地解决问题的能力又如何呢?
~Kate:为此,我要说出五分之二的one。
GetHuman:最后-对其他Dillard's客户有何建议?
~Kate:在一天中的早些时候或深夜给他们打电话。不要忘记Dillard's可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kate在अक्टूबर २१, २०१७发生的Dillard's客户服务问题中得到了一些有用的反馈和措辞。