Our office switched from Gendex to DEXIS due to...
GetHuman用户GetHuman-116096来自November 13., 2017的Dexis条客户评论
GetHuman-116096案的背景
GetHuman:GetHuman-116096-您能告诉我们其他Dexis个客户何时提起诉讼吗?
GetHuman-116096:Sure。在November 11.上是morning。
GetHuman:您是否接触到Dexis,如果可以,怎么做?
GetHuman-116096:我使用了我在GetHuman Dexis客户电话号码页面上找到的888-883-3947号码:Dexis客户服务电话号码 GetHuman:这些常见的Dexis客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-116096 常见 Dexis 问题的列表)
GetHuman-116096:“ Complaint”是我尝试使用to call的原因。
GetHuman-116096对Dexis客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dexis客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-116096:Our office switched from Gendex to DEXIS due to their superior image quality. That is the only advantage DEXIS has over other companies. The sensors cost $**,****ea with a $*,*** warranty. I have had two sensors die (completely) and they were less than or right around two years old. I found this to be unacceptable. Our office let the warranty lapse. In September when we still had coverage DEXIS was pleasant and easy to work with, as soon as the coverage lapsed, no one in the company wanted to deal with our office. They do not seem to back their products. I have two more offices that we need to convert digital and when I told the "customer service" agent that I was not so inclined to give them the order of * additional sensors, his response was "that's fine". Really? For $**,*** a unit, this is the treatment we receive????????????? Did anyone else find that their sensors did not last long and that no one was willing to help unless you had a warranty package?
GetHuman:让我们量化一下您与Dexis联系的经验。在1到5的范围内,如何轻松解决Dexis问题?
GetHuman-116096:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-116096:在沟通方面,我会给他们五分之三的four。
GetHuman:Dexis快速有效地解决问题的能力又如何呢?
GetHuman-116096:为此,我要说出五分之二的one。
GetHuman:最后-对其他Dexis客户有何建议?
GetHuman-116096:在一天中的早些时候或深夜给他们打电话。不要忘记Dexis可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-116096在November 11., 2017发生的Dexis客户服务问题中得到了一些有用的反馈和措辞。