Dept of Child & Families, Access Florida: Avoid the callback feature -- in several exchan...
GetHuman用户~Kris Gates来自noviembre 14º, 2017的Dept of Child & Families, Access Florida条客户评论
~Kris Gates案的背景
GetHuman:~Kris Gates-您能告诉我们其他Dept of Child & Families, Access Florida个客户何时提起诉讼吗?
~Kris Gates:Yup。在noviembre 5º上是morning。
GetHuman:您是否接触到Dept of Child & Families, Access Florida,如果可以,怎么做?
GetHuman:这些常见的Dept of Child & Families, Access Florida客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kris Gates 常见 Dept of Child & Families, Access Florida 问题的列表)
~Kris Gates:“ File a report”是我尝试使用to call的原因。
~Kris Gates对Dept of Child & Families, Access Florida客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dept of Child & Families, Access Florida客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kris Gates:Avoid the callback feature -- in several exchanges helping my mother reach a contact center agent, the callback feature failed * out of * times (you will receive a call back, but either be hung up on or the system will not acknowledge pressing * for an agent). The only way to reach an agent is to call repeatedly until you are able to wait on hold (during busy times you can sometimes press * to return to the "case status" menu, then * again for another attempt to wait on hold -- sometimes though they will terminate the call and ask you to call back).
GetHuman:让我们量化一下您与Dept of Child & Families, Access Florida联系的经验。在1到5的范围内,如何轻松解决Dept of Child & Families, Access Florida问题?
~Kris Gates:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kris Gates:在沟通方面,我会给他们五分之三的one。
GetHuman:Dept of Child & Families, Access Florida快速有效地解决问题的能力又如何呢?
~Kris Gates:为此,我要说出五分之二的two。
GetHuman:最后-对其他Dept of Child & Families, Access Florida客户有何建议?
~Kris Gates:在一天中的早些时候或深夜给他们打电话。不要忘记Dept of Child & Families, Access Florida可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kris Gates在noviembre 5º, 2017发生的Dept of Child & Families, Access Florida客户服务问题中得到了一些有用的反馈和措辞。