Delta Dental: I was seeing an oral surgeon my dentist had ref...
GetHuman用户~sasha3来自novembre 12, 2017的Delta Dental条客户评论
~sasha3案的背景
GetHuman：~sasha3-您能告诉我们其他Delta Dental个客户何时提起诉讼吗？
~sasha3：Yeah。在novembre 7上是evening。
GetHuman：您是否接触到Delta Dental，如果可以，怎么做？
GetHuman：这些常见的Delta Dental客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~sasha3 常见 Delta Dental 问题的列表）
~sasha3：“ Update account information”是我尝试使用to call的原因。
~sasha3对Delta Dental客户服务的评价
GetHuman：那么，您如何总结GetHuman的Delta Dental客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~sasha3：I was seeing an oral surgeon my dentist had referred me to who I'd never seen before so I needed my group number for insurance purposes. I had misplaced my card so I called Dental Dental and asked the woman on the phone if she could find my group number and ID number. She said she couldn't find me by my name so she asked for my group number--??? I explained that the reason I was calling was I didn't have my group or ID number and was hoping she could help me with that. She kept looking and told me that there was no record of me as a covered member through Delta Dental. I was, however, ***% sure I was covered and kept on asking her if there was any other way she could find me. She started getting audibly annoyed with me and told me there was NO record of me and that I was not an insured member. Finally, I asked if she was putting in the apostrophe in my name--she put in the apostrophe (which I included when I spelled my last name for her in the first place) and very grudgingly said, "Oh
GetHuman：让我们量化一下您与Delta Dental联系的经验。在1到5的范围内，如何轻松解决Delta Dental问题？
~sasha3：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~sasha3：在沟通方面，我会给他们五分之三的five。
GetHuman：Delta Dental快速有效地解决问题的能力又如何呢？
~sasha3：为此，我要说出五分之二的three。
GetHuman：最后-对其他Delta Dental客户有何建议？
~sasha3：在一天中的早些时候或深夜给他们打电话。不要忘记Delta Dental可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~sasha3在novembre 7, 2017发生的Delta Dental客户服务问题中得到了一些有用的反馈和措辞。