Delta Airlines: In March, I've book a flight from Delta Airline...
GetHuman用户~AD来自November 27, 2017的Delta Airlines条客户评论
~AD案的背景
GetHuman:~AD-您能告诉我们其他Delta Airlines个客户何时提起诉讼吗?
~AD:Yes。在November 26上是middle of the night。
GetHuman:您是否接触到Delta Airlines,如果可以,怎么做?
GetHuman:这些常见的Delta Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~AD 常见 Delta Airlines 问题的列表)
~AD:“ Flight delayed”是我尝试使用to call的原因。
~AD对Delta Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的Delta Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~AD:In March, I've book a flight from Delta Airlines for my family vacation trip in August . Suddenly, today, they said Delta Airlines canceled my flight and the flight is * months later in August ! I asked what was the reason and they said it's because of re-routing reasons, they no longer fly evening flight out from Miami . **This is my points of view :**) When I paid my money upfront , it is like a contract between me and Delta Airline . If I changed my mind and decide to change the flight, Delta Airline would charge me a penalty fee .**Yet, when Delta Airline broke the promise to keep the flight , all they offered is "we will refund you the money if you don't want to change to a different flight".**By "changing flight" mean changing from a nonstop flight to a stop over flight thru another airport with * & *** hour delay at night time and extended * & *** hrs longer trip.**Yet, no compensation . "Your hotel stay over night is not our responsibility" was their exact words by Superv
GetHuman:让我们量化一下您与Delta Airlines联系的经验。在1到5的范围内,如何轻松解决Delta Airlines问题?
~AD:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~AD:在沟通方面,我会给他们五分之三的five。
GetHuman:Delta Airlines快速有效地解决问题的能力又如何呢?
~AD:为此,我要说出五分之二的three。
GetHuman:最后-对其他Delta Airlines客户有何建议?
~AD:在一天中的早些时候或深夜给他们打电话。不要忘记Delta Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~AD在November 26, 2017发生的Delta Airlines客户服务问题中得到了一些有用的反馈和措辞。