Delta Airlines: Called to change a reservation. Waited for ** m...
GetHuman用户~yu来自November 26, 2017的Delta Airlines条客户评论
~yu案的背景
GetHuman：~yu-您能告诉我们其他Delta Airlines个客户何时提起诉讼吗？
~yu：Sure。在November 23上是evening。
GetHuman：您是否接触到Delta Airlines，如果可以，怎么做？
GetHuman：这些常见的Delta Airlines客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~yu 常见 Delta Airlines 问题的列表）
~yu：“ Make a booking”是我尝试使用to call的原因。
~yu对Delta Airlines客户服务的评价
GetHuman：那么，您如何总结GetHuman的Delta Airlines客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~yu：Called to change a reservation. Waited for ** min before someone talked to me. The first ** min of waiting was quite annoying: they play ** sec of music, then a voice starts talking, (sounds like a customer care person , but it's some recorded ads), then music, then people talking. So you'll have to stay alert during that ** min. Then another ** min of pure music, which was much easier to tolerate. Then someone started talking to me and helped me change my flight date. She picked flights and told me about the depart and arrive time. This lady talked very fast and I had to ask her to slow down and repeat. I chose a route and finally the cost: This is a skymile ticket from ATL to PVG. I would like to add, they charge a lot of mileage on the ticket, a change from *** to **** one way cost me ***** miles, plus $*** changing fee. I'm not very happy. :(
GetHuman：让我们量化一下您与Delta Airlines联系的经验。在1到5的范围内，如何轻松解决Delta Airlines问题？
~yu：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~yu：在沟通方面，我会给他们五分之三的five。
GetHuman：Delta Airlines快速有效地解决问题的能力又如何呢？
~yu：为此，我要说出五分之二的two。
GetHuman：最后-对其他Delta Airlines客户有何建议？
~yu：在一天中的早些时候或深夜给他们打电话。不要忘记Delta Airlines可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~yu在November 23, 2017发生的Delta Airlines客户服务问题中得到了一些有用的反馈和措辞。