DISH: It's been almost two years ( * more months...
GetHuman用户~Brian来自November 21st, 2017的DISH条客户评论
~Brian案的背景
GetHuman:~Brian-您能告诉我们其他DISH个客户何时提起诉讼吗?
~Brian:Yes I can。在November 12th上是middle of the night。
GetHuman:您是否接触到DISH,如果可以,怎么做?
~Brian:我使用了我在GetHuman DISH客户电话号码页面上找到的800-333-3474号码:DISH客户服务电话号码 GetHuman:这些常见的DISH客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Brian 常见 DISH 问题的列表)
~Brian:“ Lower My Bill”是我尝试使用to call的原因。
~Brian对DISH客户服务的评价
GetHuman:那么,您如何总结GetHuman的DISH客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Brian:It's been almost two years ( * more months ) , I'm counting days from the fist month that I've got Dish network to just get away from them. Service is awful, the sounds disappears every few hours for about ** sec. or so, they changed * receivers, the main cable that comes to the house, the dish itself, the wall connection, they even made me change the power outlets on the wall, now they're asking me to buy a new TV, ( My TV is * year old Sony. I don't think it's that old) From the first month I tried to close my account but they threaten me with penalty and things. Once I had a very bad experience with their billing department, the exact conversation was:*Me: " Sir I don't understand the way that you are explain it to me, is it possible to speak to a manager "*Support (in a very offensive tone) : " You wannat talk to my manager, I'll put you on hold to see if he has time to talk to you" *Me: "Why do you get mad at me, all I'm asking for is for someone else explaining to me why I'm be
GetHuman:让我们量化一下您与DISH联系的经验。在1到5的范围内,如何轻松解决DISH问题?
~Brian:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Brian:在沟通方面,我会给他们五分之三的five。
GetHuman:DISH快速有效地解决问题的能力又如何呢?
~Brian:为此,我要说出五分之二的four。
GetHuman:最后-对其他DISH客户有何建议?
~Brian:在一天中的早些时候或深夜给他们打电话。不要忘记DISH可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Brian在November 12th, 2017发生的DISH客户服务问题中得到了一些有用的反馈和措辞。