Currys: Went to purchase TV for son on *nd July at Curr...

GetHuman用户~Disgruntled Doncaster来自November 5th, 2017的Currys条客户评论

~Disgruntled Doncaster案的背景

GetHuman:~Disgruntled Doncaster-您能告诉我们其他Currys个客户何时提起诉讼吗?
~Disgruntled Doncaster:Yeah。在November 1st上是afternoon。
GetHuman:您是否接触到Currys,如果可以,怎么做?
~Disgruntled Doncaster:我使用了我在GetHuman Currys客户电话号码页面上找到的+44 844 561 6263号码:Currys客户服务电话号码
GetHuman:这些常见的Currys客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Disgruntled Doncaster 常见 Currys 问题的列表)
~Disgruntled Doncaster:“ Complaint”是我尝试使用to call的原因。

~Disgruntled Doncaster对Currys客户服务的评价

GetHuman:那么,您如何总结GetHuman的Currys客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Disgruntled Doncaster:Went to purchase TV for son on *nd July at Currys York Rd Retail Park Doncaster. Fter waiting in vain for over ** minutes for service I went to the front desk to request a sales assistant. A tannoy message was sent out for a sales assistant but there wasw no response we waited another ** minutes. Eventually I found a young lady talking to a demonstration assistant and requested assistance. I was met with a head down surly attitude. The TV was paid for and a scheduled delivery arranged for Tuesday *th July. My son waited in all day but no delivery. Eventually he was contacted during the afternoon and told there was a problem with the order and delivery would be delayed untill the following Thursday. He was not told what the problem was.This represennts very poor customer swervice in fact I feel that once you have a customers money your company really cant be bothered.I have been a regular customer of yours for many years but I will not shop with you again. The l*evel of customer service
GetHuman:让我们量化一下您与Currys联系的经验。在1到5的范围内,如何轻松解决Currys问题?
~Disgruntled Doncaster:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Disgruntled Doncaster:在沟通方面,我会给他们五分之三的five。
GetHuman:Currys快速有效地解决问题的能力又如何呢?
~Disgruntled Doncaster:为此,我要说出五分之二的three。
GetHuman:最后-对其他Currys客户有何建议?
~Disgruntled Doncaster:在一天中的早些时候或深夜给他们打电话。不要忘记Currys可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Disgruntled Doncaster在November 1st, 2017发生的Currys客户服务问题中得到了一些有用的反馈和措辞。

Currys

3.00 of 5 stars | 5条评论

~Disgruntled Doncaster的Currys评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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