CuraScript: My health insurance uses Express Scripts as the...
GetHuman用户~toyotaas来自नवंबर ९, २०१७的CuraScript条客户评论
~toyotaas案的背景
GetHuman:~toyotaas-您能告诉我们其他CuraScript个客户何时提起诉讼吗?
~toyotaas:Sure。在अक्टूबर ३०上是afternoon。
GetHuman:您是否接触到CuraScript,如果可以,怎么做?
GetHuman:这些常见的CuraScript客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~toyotaas 常见 CuraScript 问题的列表)
~toyotaas:“ Make an order”是我尝试使用to call的原因。
~toyotaas对CuraScript客户服务的评价
GetHuman:那么,您如何总结GetHuman的CuraScript客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~toyotaas:My health insurance uses Express Scripts as their pharmacy manager. I take medication for HIV and cannot skip doses because the chance for resistance is too great. The HIV meds have to be ordered from Curascript, an Express Scripts Company. In January while I still had plenty of medicine I ordered a * month supply of Viramune. On their website they had the status as they were contacting my Dr. finally the status said they couldn't get a hold of my Dr. At this point I called my Dr. and they sent in the fax for the order. I called their customer service and they flat out lied saying the prescription would be shipped within the next week. Forward to last week I called as I am getting dangerously low on medication and they said they never received a fax from the Dr. I called my Dr. once again and the lady in my Dr's office was very helpful and volunteered to call Curascript for me and see what was going on. They actually lied to her saying they just received a fax a day ago she went ahead
GetHuman:让我们量化一下您与CuraScript联系的经验。在1到5的范围内,如何轻松解决CuraScript问题?
~toyotaas:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~toyotaas:在沟通方面,我会给他们五分之三的three。
GetHuman:CuraScript快速有效地解决问题的能力又如何呢?
~toyotaas:为此,我要说出五分之二的two。
GetHuman:最后-对其他CuraScript客户有何建议?
~toyotaas:在一天中的早些时候或深夜给他们打电话。不要忘记CuraScript可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~toyotaas在अक्टूबर ३०, २०१७发生的CuraScript客户服务问题中得到了一些有用的反馈和措辞。