CuraScript: I was forced by insurance to start using Curasc...
GetHuman用户~robs707来自November 4th, 2017的CuraScript条客户评论
~robs707案的背景
GetHuman:~robs707-您能告诉我们其他CuraScript个客户何时提起诉讼吗?
~robs707:Yes。在October 31st上是morning。
GetHuman:您是否接触到CuraScript,如果可以,怎么做?
GetHuman:这些常见的CuraScript客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~robs707 常见 CuraScript 问题的列表)
~robs707:“ Returns”是我尝试使用to call的原因。
~robs707对CuraScript客户服务的评价
GetHuman:那么,您如何总结GetHuman的CuraScript客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~robs707:I was forced by insurance to start using Curascript*Escript about * months ago. Every single month there has been a problem getting Rx properly. They either really don't know what they are doing or they are deliberately trying to make it diffucult for patients. I am at my wits end! Before this I used PrimeMail and they were SO GOOD. They knew all my meds and when they were due to be refilled and everything. With Curascript you have to be totally on top of everything and spend a LOT of your time calling them and arguing with them.*Last week I got a robo-call saying one of my Rx was due to be refilled, but not which one, and that I needed to call them. When I called them, the rep on the line didn't know anything about the robo-call, could not tell me which drug was due for a refill. I ended up guessing and turned out to be wrong. The rep went ahead and tried to refill that one and a couple days later I got a message that it was too soon to re-fill that Rx and that it would be do
GetHuman:让我们量化一下您与CuraScript联系的经验。在1到5的范围内,如何轻松解决CuraScript问题?
~robs707:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~robs707:在沟通方面,我会给他们五分之三的three。
GetHuman:CuraScript快速有效地解决问题的能力又如何呢?
~robs707:为此,我要说出五分之二的two。
GetHuman:最后-对其他CuraScript客户有何建议?
~robs707:在一天中的早些时候或深夜给他们打电话。不要忘记CuraScript可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~robs707在October 31st, 2017发生的CuraScript客户服务问题中得到了一些有用的反馈和措辞。