Cricket Communications: Sales rep was not helpful at all. When I asked...
GetHuman用户~d4singh来自novembre 19, 2017的Cricket Communications条客户评论
~d4singh案的背景
GetHuman:~d4singh-您能告诉我们其他Cricket Communications个客户何时提起诉讼吗?
~d4singh:Yes。在novembre 11上是evening。
GetHuman:您是否接触到Cricket Communications,如果可以,怎么做?
GetHuman:这些常见的Cricket Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~d4singh 常见 Cricket Communications 问题的列表)
~d4singh:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~d4singh对Cricket Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Cricket Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~d4singh:Sales rep was not helpful at all. When I asked to talk to his manager, I was put on hold for another ** minutes where I was told that the protective case for the new phone I just bought today should have been available at the Cricket store I went to. Then decided to tell me that the Cricket store where I bought the phone was not a corporate store. I would only be able to purchase the cover online at mycricket.com (which does not carry the case either) and the Corporate store in Vancouver Washington would be the only places I could get the cover to work with my new phone. I have had Cricket phones for years and was extremely upset with this service. Had I been told that the phone I purchased today had NO case for it, I would have done business elsewhere. I will be contacting the corporate store tomorrow and expect more of the "I'm sorry about that, but I can't help you!". This has been a waste of time and money!
GetHuman:让我们量化一下您与Cricket Communications联系的经验。在1到5的范围内,如何轻松解决Cricket Communications问题?
~d4singh:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~d4singh:在沟通方面,我会给他们五分之三的four。
GetHuman:Cricket Communications快速有效地解决问题的能力又如何呢?
~d4singh:为此,我要说出五分之二的three。
GetHuman:最后-对其他Cricket Communications客户有何建议?
~d4singh:在一天中的早些时候或深夜给他们打电话。不要忘记Cricket Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~d4singh在novembre 11, 2017发生的Cricket Communications客户服务问题中得到了一些有用的反馈和措辞。