Cricket Communications: I had to be referred to Technical Service becau...
GetHuman用户~shesca来自November 15, 2017的Cricket Communications条客户评论
~shesca案的背景
GetHuman:~shesca-您能告诉我们其他Cricket Communications个客户何时提起诉讼吗?
~shesca:Yeah。在November 13上是middle of the night。
GetHuman:您是否接触到Cricket Communications,如果可以,怎么做?
GetHuman:这些常见的Cricket Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~shesca 常见 Cricket Communications 问题的列表)
~shesca:“ Update account information”是我尝试使用to call的原因。
~shesca对Cricket Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Cricket Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~shesca:I had to be referred to Technical Service because the rep could fix my problem. However, they will have to call me on another phone (my home phone), they won't give me a number to call them, which doesn't help because I am in and out all. In addition, they will call anytime within the next ** hours. AACK! ***If I had a problem the rep could have resolved this would have been okay. But having to take Tech Support's call is a real problem for me.**The number I used to use, ***-***-****, now disconnects automatically after it tells you to go to a Cricket store.
GetHuman:让我们量化一下您与Cricket Communications联系的经验。在1到5的范围内,如何轻松解决Cricket Communications问题?
~shesca:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~shesca:在沟通方面,我会给他们五分之三的one。
GetHuman:Cricket Communications快速有效地解决问题的能力又如何呢?
~shesca:为此,我要说出五分之二的one。
GetHuman:最后-对其他Cricket Communications客户有何建议?
~shesca:在一天中的早些时候或深夜给他们打电话。不要忘记Cricket Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~shesca在November 13, 2017发生的Cricket Communications客户服务问题中得到了一些有用的反馈和措辞。