Cox Communications: Cox was not able to make a simple name change f...
GetHuman用户~patricia来自November 24th, 2017的Cox Communications条客户评论
~patricia案的背景
GetHuman:~patricia-您能告诉我们其他Cox Communications个客户何时提起诉讼吗?
~patricia:Yes I can。在November 22nd上是late at night。
GetHuman:您是否接触到Cox Communications,如果可以,怎么做?
GetHuman:这些常见的Cox Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~patricia 常见 Cox Communications 问题的列表)
~patricia:“ Complaint”是我尝试使用to call的原因。
~patricia对Cox Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Cox Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~patricia:Cox was not able to make a simple name change for a new widow. Instead her number of ** years was changed. After speaking to many people she was assured that her number would not change. To date she has a different number. Frustrated and disappointed she turned to her son. In addition to horrible customer service this resembles elder abuse.
GetHuman:让我们量化一下您与Cox Communications联系的经验。在1到5的范围内,如何轻松解决Cox Communications问题?
~patricia:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~patricia:在沟通方面,我会给他们五分之三的five。
GetHuman:Cox Communications快速有效地解决问题的能力又如何呢?
~patricia:为此,我要说出五分之二的three。
GetHuman:最后-对其他Cox Communications客户有何建议?
~patricia:在一天中的早些时候或深夜给他们打电话。不要忘记Cox Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~patricia在November 22nd, 2017发生的Cox Communications客户服务问题中得到了一些有用的反馈和措辞。