Comcast: Oh, it worked perfectly: I followed the directi...
GetHuman用户~Bbn Bob来自November 25th, 2017的Comcast条客户评论
~Bbn Bob案的背景
GetHuman:~Bbn Bob-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~Bbn Bob:Sure。在November 22nd上是afternoon。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Bbn Bob 常见 Comcast 问题的列表)
~Bbn Bob:“ Setup service”是我尝试使用to call的原因。
~Bbn Bob对Comcast客户服务的评价
GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Bbn Bob:Oh, it worked perfectly: I followed the directions and as soon as I hit the last "*" a human being answered.**If you already have an account with them, have your account number ready when you call- otherwise, you have to give them your social.**I got a great lady: friendly and very helpful. I wanted to know about options for tv service and how much I'd have to pay to get what I want. There are so many choices that after a while my head was spinning, and I told her I'd digest everything -that's why I haven't rated Quality Of Communication any higher. Not her fault, and certainly not GetHuman's.**This is about the fifth time I've used GH, and every time it's been spot on. What a terrific service!
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~Bbn Bob:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Bbn Bob:在沟通方面,我会给他们五分之三的two。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~Bbn Bob:为此,我要说出五分之二的one。
GetHuman:最后-对其他Comcast客户有何建议?
~Bbn Bob:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Bbn Bob在November 22nd, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。