Comcast: My name is Stefan Najar and I have been a custo...
GetHuman用户~blackbirdstef来自November 23rd, 2017的Comcast条客户评论
~blackbirdstef案的背景
GetHuman：~blackbirdstef-您能告诉我们其他Comcast个客户何时提起诉讼吗？
~blackbirdstef：Yup。在November 17th上是morning。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
~blackbirdstef：我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码：Comcast客户服务电话号码 GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~blackbirdstef 常见 Comcast 问题的列表）
~blackbirdstef：“ Billing”是我尝试使用to call的原因。
~blackbirdstef对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~blackbirdstef：My name is Stefan Najar and I have been a customer of Comcast for almost * years now and have had exceptional service up until now. Recently I have not been receiving bills to my new address and have been locked out of my account because of the link between my two accounts was somehow not completed after I was told I would be able to log into it after my move. I called today to straighten things out after I had to pay a substantial amount of $*** because I was not aware of the charges and when they were due. I was transferred around at least * different times to * different people afterwards I asked to speak to a supervisor. This is where it gets frustrating because I asked if I could receive a discount or be credited because of the HUGE bill I had to pay that I was unaware of. The most the supervisor was able to offer me was $* dollars off of the "Boost" feature for the next twelve months. This is outrageous because this discount practically does nothing when compared to the $***
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
~blackbirdstef：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~blackbirdstef：在沟通方面，我会给他们五分之三的one。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
~blackbirdstef：为此，我要说出五分之二的two。
GetHuman：最后-对其他Comcast客户有何建议？
~blackbirdstef：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~blackbirdstef在November 17th, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。