Comcast: I've been your customer for not even a whole we...
GetHuman用户~bb来自November 23rd, 2017的Comcast条客户评论
~bb案的背景
GetHuman:~bb-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~bb:Yes。在November 20th上是evening。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bb 常见 Comcast 问题的列表)
~bb:“ Cancel service”是我尝试使用to call的原因。
~bb对Comcast客户服务的评价
GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bb:I've been your customer for not even a whole week and as soon as I am done typing this email I am calling AT&T and going back to them. The experience I've had for the past couple of days with Comcast is extremely bad. I've spoken to more than ** people and each person just gives me the run around, can't help me, transfers me to a the 'correct' department for help and then nothing....the other department can't help either and another transfer, another person who transfers me and so on and so on. This has been going on since I've become a customer and I'm done. I found this email on the internet and am not too sure this will help resolve anything either, but this is the last try. I ordered the Comcast cable and internet and was expecting to get the equipment your company is advertising on TV and on the internet, which is the X* dvr, instead I received a dvr that is probably at least ** years old, it's huge, it can only record * shows of which one I have to watch at the time of recording,
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~bb:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bb:在沟通方面,我会给他们五分之三的three。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~bb:为此,我要说出五分之二的two。
GetHuman:最后-对其他Comcast客户有何建议?
~bb:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bb在November 20th, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。