I have been a comcast customer since ****. last...
GetHuman用户GetHuman-bobthe2来自November 29th, 2017的Comcast条客户评论
GetHuman-bobthe2案的背景
GetHuman：GetHuman-bobthe2-您能告诉我们其他Comcast个客户何时提起诉讼吗？
GetHuman-bobthe2：Yes I can。在November 22nd上是middle of the night。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
GetHuman-bobthe2：我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码：Comcast客户服务电话号码 GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-bobthe2 常见 Comcast 问题的列表）
GetHuman-bobthe2：“ Technical support”是我尝试使用to call的原因。
GetHuman-bobthe2对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-bobthe2：I have been a comcast customer since ****. last Friday our service went out and I called comcast and was told they could't have anyone come out until Monday because of the holiday. keep in mind we had no service ,no cable , no internet, no phone. I told them it was un-reasonable for us to wait * days without any service. I spoke with you customer care rep and he told me that someone from the service dept. would call me on Saturday to get us a appointment sooner. He was going to call us before **:** am. I finally called at **:** only to be informed that Monday was the earliest Appointment i could get. the service person came out and found the problem within ** minutes. so we waited * days without service for a problem that took a short period of time to repair. The best part is comcast told is we would not have to pay for the days we were without service. thanks Comcast, ** years with you and this is what we get. We will be looking for a new provider as soon as possible.*Bob Anderson
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
GetHuman-bobthe2：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-bobthe2：在沟通方面，我会给他们五分之三的two。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
GetHuman-bobthe2：为此，我要说出五分之二的one。
GetHuman：最后-对其他Comcast客户有何建议？
GetHuman-bobthe2：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-bobthe2在November 22nd, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。