Comcast: I called * of **** numbers available to order a...

GetHuman用户~Snydercl来自November 24, 2017的Comcast条客户评论

~Snydercl案的背景

GetHuman:~Snydercl-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~Snydercl:Yeah。在November 18上是middle of the night。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
~Snydercl:我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码:Comcast客户服务电话号码
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Snydercl 常见 Comcast 问题的列表)
~Snydercl:“ Service Outage”是我尝试使用to call的原因。

~Snydercl对Comcast客户服务的评价

GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Snydercl:I called * of **** numbers available to order a double play pkg special. I had a very helpful rep take my order. This was on ******** @ *** am. He stated I would receive a confirmation call from customer service. I did not, so I called this morning and spoke to * different departments that still could not confirm my order. After many apologies and excuses, and various hold times, my order was being reprocessed like it never happened yesterday. Is this how I'm going to be treated after officially becoming a customer? I'm paying your company to provide me a service! Not the other way around. Not to mention the free flying broken cable that swings in front of my house where I park everyday and has ever since I moved here. I have called to have it removed and nothing. I am reporting this to the police and BBB. And as for service? I wouldn't let my worst enemy sign up with you. There's other cable providers trying less and providing better.
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~Snydercl:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Snydercl:在沟通方面,我会给他们五分之三的one。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~Snydercl:为此,我要说出五分之二的four。
GetHuman:最后-对其他Comcast客户有何建议?
~Snydercl:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Snydercl在November 18, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。

Comcast

1.97 of 5 stars | 1979条评论

~Snydercl的Comcast评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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