ComEd: I had to speak with three different people just...
GetHuman用户~anonymous来自November 6th, 2017的ComEd条客户评论
~anonymous案的背景
GetHuman：~anonymous-您能告诉我们其他ComEd个客户何时提起诉讼吗？
~anonymous：Yes。在October 29th上是evening。
GetHuman：您是否接触到ComEd，如果可以，怎么做？
~anonymous：我使用了我在GetHuman ComEd客户电话号码页面上找到的800-334-7661号码：ComEd客户服务电话号码 GetHuman：这些常见的ComEd客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonymous 常见 ComEd 问题的列表）
~anonymous：“ Setup service”是我尝试使用to call的原因。
~anonymous对ComEd客户服务的评价
GetHuman：那么，您如何总结GetHuman的ComEd客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonymous：I had to speak with three different people just to find the answers I was looking for. The first time I called I was on hold for ** minutes before being connected with an extremely unhelpful woman. When I asked if she could tell me why I wasn't receiving ebills (which I signed up for because I wasn't receiving bills by mail to my home) she responded with only a "no." So I asked if she could help me figure out what I needed to do to get my ebills she referred me to tech support, who referred me back to customer service. I wasted *.* hours before finally getting the answer to my original question and finding out that they had not followed through with a request from last week! Worst customer service I have EVER experienced!
GetHuman：让我们量化一下您与ComEd联系的经验。在1到5的范围内，如何轻松解决ComEd问题？
~anonymous：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonymous：在沟通方面，我会给他们五分之三的five。
GetHuman：ComEd快速有效地解决问题的能力又如何呢？
~anonymous：为此，我要说出五分之二的five。
GetHuman：最后-对其他ComEd客户有何建议？
~anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记ComEd可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonymous在October 29th, 2017发生的ComEd客户服务问题中得到了一些有用的反馈和措辞。