Clear: OMG, could not of had poorer service. Trying t...
GetHuman用户~mrfixit来自November 6th, 2017的Clear条客户评论
~mrfixit案的背景
GetHuman：~mrfixit-您能告诉我们其他Clear个客户何时提起诉讼吗？
~mrfixit：Yes I can。在October 29th上是afternoon。
GetHuman：您是否接触到Clear，如果可以，怎么做？
~mrfixit：我使用了我在GetHuman Clear客户电话号码页面上找到的855-253-2763号码：Clear客户服务电话号码 GetHuman：这些常见的Clear客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mrfixit 常见 Clear 问题的列表）
~mrfixit：“ Cancel service”是我尝试使用to call的原因。
~mrfixit对Clear客户服务的评价
GetHuman：那么，您如何总结GetHuman的Clear客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mrfixit：OMG, could not of had poorer service. Trying to cancel service. They offered my a $***.** refund because of the poor mobile modem service. They called me back two days later to tell me that I did not qualify for the refund because I did not use the modem enough. *yes, really!* I explained to the rep that I did not use the service very much because it does not work. I was able to use the mobile modem in about **% of the locations I needed to. He stated that if I wanted a refund I needed to talk with customer service. I mentioned that customer service was the department that offered the refund. I was then transfered to a script reading moron in CS. She stated that my service is not cancelled, I never ordered it cancelled. I advivised her that I did cancell that service two days earlier & they send me a mailing label to return the modem. She said that they have no control over who they send labels too & it was a mistake. I mentioned that if I did not cancel my service why did
GetHuman：让我们量化一下您与Clear联系的经验。在1到5的范围内，如何轻松解决Clear问题？
~mrfixit：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mrfixit：在沟通方面，我会给他们五分之三的one。
GetHuman：Clear快速有效地解决问题的能力又如何呢？
~mrfixit：为此，我要说出五分之二的two。
GetHuman：最后-对其他Clear客户有何建议？
~mrfixit：在一天中的早些时候或深夜给他们打电话。不要忘记Clear可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mrfixit在October 29th, 2017发生的Clear客户服务问题中得到了一些有用的反馈和措辞。