Classmates.com: I spoke with representative Adil, who was very...
GetHuman用户~ccaguayo来自November 25th, 2017的Classmates.com条客户评论
~ccaguayo案的背景
GetHuman：~ccaguayo-您能告诉我们其他Classmates.com个客户何时提起诉讼吗？
~ccaguayo：Yes。在November 22nd上是evening。
GetHuman：您是否接触到Classmates.com，如果可以，怎么做？
GetHuman：这些常见的Classmates.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ccaguayo 常见 Classmates.com 问题的列表）
~ccaguayo：“ Update account information”是我尝试使用to call的原因。
~ccaguayo对Classmates.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Classmates.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ccaguayo：I spoke with representative Adil, who was very friendly and helpful (rated * of *). She said she would remove my registration (my acct) immediately and that it would be removed from the site within **hrs (rated * of * for the delay to confirm.) I let her know that I would check back to confirm and offered some additional customer experience feedback regarding difficulty removing my info, unhelpful emails from customer care and finally lack of phone * for cust srvc on the site. She was patient and understanding and agreed to pass along my feedback to the company.**I feel good about the experience with Adil, but annoyed with Classmates that I had to take it this far to get help. (rating * of * for company)**And - I will not really know if I have been served until I am able to confirm the account is down from the website in about **hrs. We will see.**Class mates needs to do a better job managing membership and those who would like to remove their registration. It's creepy that they make i
GetHuman：让我们量化一下您与Classmates.com联系的经验。在1到5的范围内，如何轻松解决Classmates.com问题？
~ccaguayo：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ccaguayo：在沟通方面，我会给他们五分之三的three。
GetHuman：Classmates.com快速有效地解决问题的能力又如何呢？
~ccaguayo：为此，我要说出五分之二的five。
GetHuman：最后-对其他Classmates.com客户有何建议？
~ccaguayo：在一天中的早些时候或深夜给他们打电话。不要忘记Classmates.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ccaguayo在November 22nd, 2017发生的Classmates.com客户服务问题中得到了一些有用的反馈和措辞。