City of Cleveland Water Department: Was double billed, spent ** minutes on call wit...
GetHuman用户~mcb来自November 26th, 2017的City of Cleveland Water Department条客户评论
~mcb案的背景
GetHuman：~mcb-您能告诉我们其他City of Cleveland Water Department个客户何时提起诉讼吗？
~mcb：Yeah。在November 17th上是middle of the night。
GetHuman：您是否接触到City of Cleveland Water Department，如果可以，怎么做？
GetHuman：这些常见的City of Cleveland Water Department客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mcb 常见 City of Cleveland Water Department 问题的列表）
~mcb：“ Setup service”是我尝试使用to call的原因。
~mcb对City of Cleveland Water Department客户服务的评价
GetHuman：那么，您如何总结GetHuman的City of Cleveland Water Department客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mcb：Was double billed, spent ** minutes on call with billing cust service who couldn't resolve problem. Ask for supervisor escalation, was told I would have to be called back by supervisor. Was promised I would receive a call within **-** hours. Call from supervisor was never received. Called back into billing customer service, was treated poorly and once again told I'd have to wait **-** hours for supervisor call back. Was also told there was no other way to resolve this issue. Waited yet again for call and never received one. About to call back a *rd time and hoping I don't have to wait a *rd time .
GetHuman：让我们量化一下您与City of Cleveland Water Department联系的经验。在1到5的范围内，如何轻松解决City of Cleveland Water Department问题？
~mcb：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mcb：在沟通方面，我会给他们五分之三的three。
GetHuman：City of Cleveland Water Department快速有效地解决问题的能力又如何呢？
~mcb：为此，我要说出五分之二的one。
GetHuman：最后-对其他City of Cleveland Water Department客户有何建议？
~mcb：在一天中的早些时候或深夜给他们打电话。不要忘记City of Cleveland Water Department可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mcb在November 17th, 2017发生的City of Cleveland Water Department客户服务问题中得到了一些有用的反馈和措辞。