Citi Student Loans: Terrible interest rates that jump without warni...

GetHuman用户~Saavy来自नवंबर १२, २०१७的Citi Student Loans条客户评论

~Saavy案的背景

GetHuman:~Saavy-您能告诉我们其他Citi Student Loans个客户何时提起诉讼吗?
~Saavy:Sure。在नवंबर ३上是middle of the night。
GetHuman:您是否接触到Citi Student Loans,如果可以,怎么做?
~Saavy:我使用了我在GetHuman Citi Student Loans客户电话号码页面上找到的800-788-3368号码:Citi Student Loans客户服务电话号码
GetHuman:这些常见的Citi Student Loans客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Saavy 常见 Citi Student Loans 问题的列表)
~Saavy:“ Request a loan”是我尝试使用to call的原因。

~Saavy对Citi Student Loans客户服务的评价

GetHuman:那么,您如何总结GetHuman的Citi Student Loans客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Saavy:Terrible interest rates that jump without warnings (by * points) between semesters, terrible customer interface. The default option to repay is to put the money toward the loan with the lesser interest rate, in order to apply the payment toward the much worse one you have to deal with telephone chaos for fifteen minutes. They also make it very difficult to establish monthly electronic debits. In ten years I have never had to call anyone for a form to be mailed to me (and I had to do it three times to actually receive it), then fill it out with all the information they already have, then mail it back with a blank, voided check. This institution takes advantage of young adults who simply believe this is the way the world works.
GetHuman:让我们量化一下您与Citi Student Loans联系的经验。在1到5的范围内,如何轻松解决Citi Student Loans问题?
~Saavy:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Saavy:在沟通方面,我会给他们五分之三的five。
GetHuman:Citi Student Loans快速有效地解决问题的能力又如何呢?
~Saavy:为此,我要说出五分之二的four。
GetHuman:最后-对其他Citi Student Loans客户有何建议?
~Saavy:在一天中的早些时候或深夜给他们打电话。不要忘记Citi Student Loans可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Saavy在नवंबर ३, २०१७发生的Citi Student Loans客户服务问题中得到了一些有用的反馈和措辞。

Citi Student Loans

4.00 of 5 stars | 5条评论

~Saavy的Citi Student Loans评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
5 5星

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