Citi Cards: Prompts are bad and disconnect me the first tim...
GetHuman用户~The Truth来自November 26, 2017的Citi Cards条客户评论
~The Truth案的背景
GetHuman:~The Truth-您能告诉我们其他Citi Cards个客户何时提起诉讼吗?
~The Truth:Yup。在November 18上是morning。
GetHuman:您是否接触到Citi Cards,如果可以,怎么做?
GetHuman:这些常见的Citi Cards客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~The Truth 常见 Citi Cards 问题的列表)
~The Truth:“ Complaint”是我尝试使用to call的原因。
~The Truth对Citi Cards客户服务的评价
GetHuman:那么,您如何总结GetHuman的Citi Cards客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~The Truth:Prompts are bad and disconnect me the first time. Trick is is to go straight to "*"' line had echo, and not my phone, theirs. While waiting for desired info, go disconnected with the agent AJ. * prior * for citibank i phoned solicited me for a cruise vacation. It's as if Citiband DOESN'T want to help their customers. They're are idiots. I can't wait to be rid of them.
GetHuman:让我们量化一下您与Citi Cards联系的经验。在1到5的范围内,如何轻松解决Citi Cards问题?
~The Truth:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~The Truth:在沟通方面,我会给他们五分之三的five。
GetHuman:Citi Cards快速有效地解决问题的能力又如何呢?
~The Truth:为此,我要说出五分之二的three。
GetHuman:最后-对其他Citi Cards客户有何建议?
~The Truth:在一天中的早些时候或深夜给他们打电话。不要忘记Citi Cards可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~The Truth在November 18, 2017发生的Citi Cards客户服务问题中得到了一些有用的反馈和措辞。