Choxi: They're system is pretty bad. Some of my items...

GetHuman用户~ojosdeoro61388来自नवंबर १९, २०१७的Choxi条客户评论

~ojosdeoro61388案的背景

GetHuman:~ojosdeoro61388-您能告诉我们其他Choxi个客户何时提起诉讼吗?
~ojosdeoro61388:Sure。在नवंबर १२上是middle of the night。
GetHuman:您是否接触到Choxi,如果可以,怎么做?
~ojosdeoro61388:我使用在GetHuman Choxi客户服务联系信息页面上找到的phone number:联系Choxi客户服务
GetHuman:这些常见的Choxi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ojosdeoro61388 常见 Choxi 问题的列表)
~ojosdeoro61388:“ Cancel order”是我尝试使用to call的原因。

~ojosdeoro61388对Choxi客户服务的评价

GetHuman:那么,您如何总结GetHuman的Choxi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ojosdeoro61388:They're system is pretty bad. Some of my items were shipped to a completely different address that I did not authorize. I couldn't keep track of what happened to the rest of my items because i never received a tracking number for them via email and didn't receive word on why a couple of my items were delivered to an address I never heard of. I was initially only able to get through to them through e-mail which was frustrating because I had a complicated situation with multiple orders. When I did e-mail them trying to explain everything, the only explanation they had was that the holidays would make items take longer to ship and that anything ordered on or before Dec * would ship by Christmas. It's been almost a month and I've yet to receive the rest of my items. The rep was nice but couldn't refund shipping for inconvenience or for their error and could only tell me that the rest of the items were shipped. They credited $** to my nomorerack and couldn't credit to my credit card...nice
GetHuman:让我们量化一下您与Choxi联系的经验。在1到5的范围内,如何轻松解决Choxi问题?
~ojosdeoro61388:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ojosdeoro61388:在沟通方面,我会给他们五分之三的two。
GetHuman:Choxi快速有效地解决问题的能力又如何呢?
~ojosdeoro61388:为此,我要说出五分之二的five。
GetHuman:最后-对其他Choxi客户有何建议?
~ojosdeoro61388:尽早或晚些时候与他们打交道。不要忘记Choxi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ojosdeoro61388在नवंबर १२, २०१७发生的Choxi客户服务问题中得到了一些有用的反馈和措辞。

Choxi

3.83 of 5 stars | 122条评论

~ojosdeoro61388的Choxi评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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