Chase Home Finance: Their letters to my elderly mother were non spe...

GetHuman用户GetHuman-320287来自November 4, 2017的Chase Home Finance条客户评论

GetHuman-320287案的背景

GetHuman:GetHuman-320287-您能告诉我们其他Chase Home Finance个客户何时提起诉讼吗?
GetHuman-320287:Yeah。在Oktober 27上是afternoon。
GetHuman:您是否接触到Chase Home Finance,如果可以,怎么做?
GetHuman-320287:我使用了我在GetHuman Chase Home Finance客户电话号码页面上找到的800-848-9136号码:Chase Home Finance客户服务电话号码
GetHuman:这些常见的Chase Home Finance客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-320287 常见 Chase Home Finance 问题的列表)
GetHuman-320287:“ Extension”是我尝试使用to call的原因。

GetHuman-320287对Chase Home Finance客户服务的评价

GetHuman:那么,您如何总结GetHuman的Chase Home Finance客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-320287:Their letters to my elderly mother were non specific requesting wind insurance verification. They did not notify us that I was not sending the information they wanted and instead assigned her an expensive insurance coverage policy when she did already have coverage. I faxed them the certificate that they were looking for but when I tried to confirm receipt, the customer service reps would not speak to me without my omther being present. They certainly know how to inconvience their customers and alienate their families and caregivers.
GetHuman:让我们量化一下您与Chase Home Finance联系的经验。在1到5的范围内,如何轻松解决Chase Home Finance问题?
GetHuman-320287:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-320287:在沟通方面,我会给他们五分之三的five。
GetHuman:Chase Home Finance快速有效地解决问题的能力又如何呢?
GetHuman-320287:为此,我要说出五分之二的two。
GetHuman:最后-对其他Chase Home Finance客户有何建议?
GetHuman-320287:在一天中的早些时候或深夜给他们打电话。不要忘记Chase Home Finance可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-320287在Oktober 27, 2017发生的Chase Home Finance客户服务问题中得到了一些有用的反馈和措辞。

Chase Home Finance

3.67 of 5 stars | 32条评论

GetHuman-320287的Chase Home Finance评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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