Charter Communications: The worst customer service imaginable. The inte...
GetHuman用户GetHuman-396349来自November 22nd, 2017的Charter Communications条客户评论
GetHuman-396349案的背景
GetHuman：GetHuman-396349-您能告诉我们其他Charter Communications个客户何时提起诉讼吗？
GetHuman-396349：Yes。在November 19th上是middle of the night。
GetHuman：您是否接触到Charter Communications，如果可以，怎么做？
GetHuman：这些常见的Charter Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-396349 常见 Charter Communications 问题的列表）
GetHuman-396349：“ Service problem”是我尝试使用to call的原因。
GetHuman-396349对Charter Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Charter Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-396349：The worst customer service imaginable. The internet virtual assistant doesn't answer specific questions when your system has made a mistake. Then there are various different phone numbers to call all of which are automated and don't answer specific questions. When I finally got through the long series of automated questions that were irrelevant to my concern and the system was going to connect me to a real person, the number would ring and I would be disconnected. This happened SIX times! I have spent more than * hours attempting to get the service I need and even when I finally connected with a live person I couldn't get service because the account is in my husband's name. He's out of the country for a month. I explained that I expected service and would not wait a month but that made no difference. We have a dish on our home and will switch back to that service because your customer service is so unacceptable.
GetHuman：让我们量化一下您与Charter Communications联系的经验。在1到5的范围内，如何轻松解决Charter Communications问题？
GetHuman-396349：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-396349：在沟通方面，我会给他们五分之三的five。
GetHuman：Charter Communications快速有效地解决问题的能力又如何呢？
GetHuman-396349：为此，我要说出五分之二的four。
GetHuman：最后-对其他Charter Communications客户有何建议？
GetHuman-396349：在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-396349在November 19th, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。