Charter Communications: I have been a customer for two years. During th...
GetHuman用户~Upset\overit来自noviembre 26º, 2017的Charter Communications条客户评论
~Upset\overit案的背景
GetHuman:~Upset\overit-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
~Upset\overit:Yup。在noviembre 20º上是afternoon。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Upset\overit 常见 Charter Communications 问题的列表)
~Upset\overit:“ Payment Arrangement”是我尝试使用to call的原因。
~Upset\overit对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Upset\overit:I have been a customer for two years. During that time I called customer service and told them my modem was out dated and slow. She said it was fine. When a rep came to my house a few months later he said it is a VERY old model and finally had a new one. then when I hooked up cable with my $** a month Internet. The installer didn't want to get I to my attic and not knowing I was there mouthed f---, very dramatically. Then he left the whole mess for me to complete the installation WIRES EVERYWHERE! I let it slide because it was valentine's day and well .. I understand not wanting to be at work. But not even a month later I was hung up on by customer service then treated like a moron by the second. She said "ma'am let me say this in a different way so you can understand" I then proceeded to repeat what she was "trying" to get me to understand. I spoke to her for over and hour and when I got on the the phone with a "supervisor" he also treated me like I didn't understand what they were sa
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
~Upset\overit:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Upset\overit:在沟通方面,我会给他们五分之三的four。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
~Upset\overit:为此,我要说出五分之二的three。
GetHuman:最后-对其他Charter Communications客户有何建议?
~Upset\overit:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Upset\overit在noviembre 20º, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。