Charter Communications: Dear *Charter *You ******Not only did you lie...
GetHuman用户~angryinLA来自November 19th, 2017的Charter Communications条客户评论
~angryinLA案的背景
GetHuman:~angryinLA-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
~angryinLA:Yes。在November 16th上是morning。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~angryinLA 常见 Charter Communications 问题的列表)
~angryinLA:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~angryinLA对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~angryinLA:Dear *Charter *You ******Not only did you lie and mess up my install. Now I have representatives calling my cell phone to up sell me. **Not only do you try to up sell me on every single bill I receive (which caused me to mistake it for junk mail and throw it away).**Not only do you call my cell phone and rudely tell me "This is Charter. We want to talk to you. Call us back." Um, no!**Not only do you charge $* to talk to a live person to pay your bill.**Not only do you hijack my internet and redirect me to a website that says "Call Charter now".**But then you have the audacity to tell me you will shut off my service for a $*.** overdue amount. **I miss you *DSLExtreme :( We had DSL Extreme for * wonderful years with slow speed, but the ******** I have dealt with in the * months I have had *Charter is not worth the slightly faster speed.
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
~angryinLA:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~angryinLA:在沟通方面,我会给他们五分之三的two。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
~angryinLA:为此,我要说出五分之二的one。
GetHuman:最后-对其他Charter Communications客户有何建议?
~angryinLA:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~angryinLA在November 16th, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。