Charter Communications: Charter Reps are always available BUT the issue...
GetHuman用户~Dejavu来自November 23rd, 2017的Charter Communications条客户评论
~Dejavu案的背景
GetHuman:~Dejavu-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
~Dejavu:Yup。在November 17th上是afternoon。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Dejavu 常见 Charter Communications 问题的列表)
~Dejavu:“ Pay Bill”是我尝试使用to call的原因。
~Dejavu对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Dejavu:Charter Reps are always available BUT the issue is the service of their cable & internet, which has been the worst ever.I'm finally at my wits end with them. Cable constantly freezes or breaks up. Internet is always dc'n or there are outages. For *months they tried to find an issue with my wires or equipment... replaced everything & then they "realized" it was something else. All that time taken off work to just be here for their constant checks. It wasn't long & the problem crept back in. I have just been dealing with it & now I think I'm switching. I call & they give me the same song and dance & they want me to be available for them. It's dejavu & it turns my stomach. We have family members that are dropping charter as well. They need to step up before everyone gets fed up with them & switches.
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
~Dejavu:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Dejavu:在沟通方面,我会给他们五分之三的four。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
~Dejavu:为此,我要说出五分之二的three。
GetHuman:最后-对其他Charter Communications客户有何建议?
~Dejavu:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Dejavu在November 17th, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。