Charter Communications: Called Customer Service to transfer services to...
GetHuman用户~Panda来自November 22nd, 2017的Charter Communications条客户评论
~Panda案的背景
GetHuman：~Panda-您能告诉我们其他Charter Communications个客户何时提起诉讼吗？
~Panda：Sure。在November 16th上是afternoon。
GetHuman：您是否接触到Charter Communications，如果可以，怎么做？
GetHuman：这些常见的Charter Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Panda 常见 Charter Communications 问题的列表）
~Panda：“ Service problem”是我尝试使用to call的原因。
~Panda对Charter Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Charter Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Panda：Called Customer Service to transfer services to my new address. Spoke to rep who was very difficult to understand and perhaps did not understand my request. She kept putting me on hold, asking and re-asking what it is that I want to do* after being on hold for ** minutes (to update my address!!!) we were disconnected. Frustrated, I gave them another call and reached a different rep. He tried to sell me other Charter products after I continuously informed him I am not interested and the only thing I want is to transfer services. After he finally got the point, he told me I have to call a different number to change address and he is unable to help me. Are you fricken serious?! What a waste of time, horrible service, and it took almost * hour to upate my address, something that should NOT even take this long. SMH!!!!!
GetHuman：让我们量化一下您与Charter Communications联系的经验。在1到5的范围内，如何轻松解决Charter Communications问题？
~Panda：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Panda：在沟通方面，我会给他们五分之三的two。
GetHuman：Charter Communications快速有效地解决问题的能力又如何呢？
~Panda：为此，我要说出五分之二的five。
GetHuman：最后-对其他Charter Communications客户有何建议？
~Panda：在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Panda在November 16th, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。