Charlotte Observer: Question about a bill just received showing an...
GetHuman用户~Mary来自November 24th, 2017的Charlotte Observer条客户评论
~Mary案的背景
GetHuman:~Mary-您能告诉我们其他Charlotte Observer个客户何时提起诉讼吗?
~Mary:Yes。在November 19th上是late at night。
GetHuman:您是否接触到Charlotte Observer,如果可以,怎么做?
GetHuman:这些常见的Charlotte Observer客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mary 常见 Charlotte Observer 问题的列表)
~Mary:“ Cancel subscription”是我尝试使用to call的原因。
~Mary对Charlotte Observer客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charlotte Observer客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mary:Question about a bill just received showing an expiration date of **-**-** while the previous bill (which I paid) showed an expiration date of **-*-** for this period. This new bill includes a subscription increase for the foregoing period. The call to (off-shore) customer service initiated a new billing with the correct expiration date to be mailed. In effect, this was just an attempt to get an extra two-week payment in my opinion. I'll bet I am not the only one this has occurred with. I am not sure I will continue with the Observer. (I am a long-time customer)
GetHuman:让我们量化一下您与Charlotte Observer联系的经验。在1到5的范围内,如何轻松解决Charlotte Observer问题?
~Mary:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mary:在沟通方面,我会给他们五分之三的four。
GetHuman:Charlotte Observer快速有效地解决问题的能力又如何呢?
~Mary:为此,我要说出五分之二的five。
GetHuman:最后-对其他Charlotte Observer客户有何建议?
~Mary:在一天中的早些时候或深夜给他们打电话。不要忘记Charlotte Observer可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mary在November 19th, 2017发生的Charlotte Observer客户服务问题中得到了一些有用的反馈和措辞。