Ceva Logistics: I could not locate my order using the tracking...
GetHuman用户GetHuman-160502来自November 19th, 2017的Ceva Logistics条客户评论
GetHuman-160502案的背景
GetHuman:GetHuman-160502-您能告诉我们其他Ceva Logistics个客户何时提起诉讼吗?
GetHuman-160502:Yeah。在November 12th上是middle of the night。
GetHuman:您是否接触到Ceva Logistics,如果可以,怎么做?
GetHuman:这些常见的Ceva Logistics客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-160502 常见 Ceva Logistics 问题的列表)
GetHuman-160502:“ Track item”是我尝试使用to call的原因。
GetHuman-160502对Ceva Logistics客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ceva Logistics客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-160502:I could not locate my order using the tracking number given by sharper image ** hours after I was given it. I called ceva and the woman who answered was very rude and said very quickly "give it another ** hours" and hung up! I did and it was still not there so I called sharper image. Sharper image could not locate it on ceva's site either and nobody was answering the phone so they had to leave messages and I had to wait. * days later I got an email confirming the tracking number and an explanation that ceva was behind due to the holidays. I then get a call from a boston number that I did not answer during dinner and since there was not a message left I did not call it back until I saw that the same number was there twice with no message left. When the woman answered I asked if they were calling to schedule a delivery and she told me I need to "check my messages" and I told her she was being very rude and there was not a message left and she says she cant help me without a tracking numb
GetHuman:让我们量化一下您与Ceva Logistics联系的经验。在1到5的范围内,如何轻松解决Ceva Logistics问题?
GetHuman-160502:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-160502:在沟通方面,我会给他们五分之三的five。
GetHuman:Ceva Logistics快速有效地解决问题的能力又如何呢?
GetHuman-160502:为此,我要说出五分之二的four。
GetHuman:最后-对其他Ceva Logistics客户有何建议?
GetHuman-160502:在一天中的早些时候或深夜给他们打电话。不要忘记Ceva Logistics可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-160502在November 12th, 2017发生的Ceva Logistics客户服务问题中得到了一些有用的反馈和措辞。