CenturyLink: They say less than ** seconds - they LIE. Sinc...
GetHuman用户GetHuman-409248来自November 28., 2017的CenturyLink条客户评论
GetHuman-409248案的背景
GetHuman:GetHuman-409248-您能告诉我们其他CenturyLink个客户何时提起诉讼吗?
GetHuman-409248:Yup。在November 18.上是afternoon。
GetHuman:您是否接触到CenturyLink,如果可以,怎么做?
GetHuman:这些常见的CenturyLink客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-409248 常见 CenturyLink 问题的列表)
GetHuman-409248:“ Complaint”是我尝试使用to call的原因。
GetHuman-409248对CenturyLink客户服务的评价
GetHuman:那么,您如何总结GetHuman的CenturyLink客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-409248:They say less than ** seconds - they LIE. Since CenturyLink took over QWest the service is terrible. You cannot get tech support - except via chat which is not available on weekends. Calling puts you on wait - we intend to get rid of them as soon as we can which is a shame because when the service works it is good. Now calls are farmed out to foreign countries - before you could speak to a US tech who understood American English. I have been on phone for ** minutes and have just been told that "Your call is very important to us* we are sorry you have waited so long* your call will be answered in order received and we value your business"!!!!!!
GetHuman:让我们量化一下您与CenturyLink联系的经验。在1到5的范围内,如何轻松解决CenturyLink问题?
GetHuman-409248:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-409248:在沟通方面,我会给他们五分之三的one。
GetHuman:CenturyLink快速有效地解决问题的能力又如何呢?
GetHuman-409248:为此,我要说出五分之二的two。
GetHuman:最后-对其他CenturyLink客户有何建议?
GetHuman-409248:在一天中的早些时候或深夜给他们打电话。不要忘记CenturyLink可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-409248在November 18., 2017发生的CenturyLink客户服务问题中得到了一些有用的反馈和措辞。