Casio: Unacceptable. I used email customer support and...
GetHuman用户~Jimmyfresno来自October 31st, 2017的Casio条客户评论
~Jimmyfresno案的背景
GetHuman:~Jimmyfresno-您能告诉我们其他Casio个客户何时提起诉讼吗?
~Jimmyfresno:Yup。在October 21st上是morning。
GetHuman:您是否接触到Casio,如果可以,怎么做?
~Jimmyfresno:我使用了我在GetHuman Casio客户电话号码页面上找到的800-706-2534号码:Casio客户服务电话号码 GetHuman:这些常见的Casio客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jimmyfresno 常见 Casio 问题的列表)
~Jimmyfresno:“ Where to buy”是我尝试使用to call的原因。
~Jimmyfresno对Casio客户服务的评价
GetHuman:那么,您如何总结GetHuman的Casio客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jimmyfresno:Unacceptable. I used email customer support and received no response after * days so contacted the toll free number where I opted out of several product types to reach someone familiar with my product, a digital keyboard. The person I received was only familiar with cash registers. She assured me she would forward my question to Dover, NJ headquarters. No response. Meanwhile, just received a response to my specific email with the response telling me to CALL PHONE SUPPORT. I also left a voice mail with the VP of Customer Relations, Benson Smith, to date unreturned call. HORRIFIC! They appear not to be concerned at all once the sale is in their pocket, and put mechanisms into place to thwart any effort to get an intelligent response to technical issues.
GetHuman:让我们量化一下您与Casio联系的经验。在1到5的范围内,如何轻松解决Casio问题?
~Jimmyfresno:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jimmyfresno:在沟通方面,我会给他们五分之三的four。
GetHuman:Casio快速有效地解决问题的能力又如何呢?
~Jimmyfresno:为此,我要说出五分之二的three。
GetHuman:最后-对其他Casio客户有何建议?
~Jimmyfresno:在一天中的早些时候或深夜给他们打电话。不要忘记Casio可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jimmyfresno在October 21st, 2017发生的Casio客户服务问题中得到了一些有用的反馈和措辞。