Carnival Cruise: I booked my cruise for April **** in August of...

GetHuman用户GetHuman-261330来自November 14th, 2017的Carnival Cruise条客户评论

GetHuman-261330案的背景

GetHuman:GetHuman-261330-您能告诉我们其他Carnival Cruise个客户何时提起诉讼吗?
GetHuman-261330:Yes I can。在November 4th上是late at night。
GetHuman:您是否接触到Carnival Cruise,如果可以,怎么做?
GetHuman-261330:我使用了我在GetHuman Carnival Cruise客户电话号码页面上找到的800-764-7419号码:Carnival Cruise客户服务电话号码
GetHuman:这些常见的Carnival Cruise客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-261330 常见 Carnival Cruise 问题的列表)
GetHuman-261330:“ Change booking”是我尝试使用to call的原因。

GetHuman-261330对Carnival Cruise客户服务的评价

GetHuman:那么,您如何总结GetHuman的Carnival Cruise客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-261330:I booked my cruise for April **** in August of ****. I was informed of the new Faster to the Fun when calling a few weeks after booking regarding another issue. They mentioned this since we will be traveling with a * year old. It was not available on our ship yet, but the agent said to keep checking the website every few days. I have been checking almost daily since then. Faster to the Fun finally became available but was sold out. It had been less than ** hours since my last check. My husband immediately called Carnival to see why someone who booked their cruise and paid in full * months in advance would not be offered this excursion first before those booking in that ** hour period. After almost * hours on the phone and * disconnections, we were given a number to Guest Care which was closed until the next morning. I called the next day and was transferred several times (over an hour on the phone). Finally I was told there was nothing they could do. Needless to say, this is
GetHuman:让我们量化一下您与Carnival Cruise联系的经验。在1到5的范围内,如何轻松解决Carnival Cruise问题?
GetHuman-261330:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-261330:在沟通方面,我会给他们五分之三的four。
GetHuman:Carnival Cruise快速有效地解决问题的能力又如何呢?
GetHuman-261330:为此,我要说出五分之二的five。
GetHuman:最后-对其他Carnival Cruise客户有何建议?
GetHuman-261330:在一天中的早些时候或深夜给他们打电话。不要忘记Carnival Cruise可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-261330在November 4th, 2017发生的Carnival Cruise客户服务问题中得到了一些有用的反馈和措辞。

Carnival Cruise

3.67 of 5 stars | 25条评论

GetHuman-261330的Carnival Cruise评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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