Capital One: Never could get anyone who spoke English. You...
GetHuman用户~Will Not Use Again来自October 31st, 2017的Capital One条客户评论
~Will Not Use Again案的背景
GetHuman:~Will Not Use Again-您能告诉我们其他Capital One个客户何时提起诉讼吗?
~Will Not Use Again:Yes。在October 26th上是evening。
GetHuman:您是否接触到Capital One,如果可以,怎么做?
GetHuman:这些常见的Capital One客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Will Not Use Again 常见 Capital One 问题的列表)
~Will Not Use Again:“ Setup an account”是我尝试使用to call的原因。
~Will Not Use Again对Capital One客户服务的评价
GetHuman:那么,您如何总结GetHuman的Capital One客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Will Not Use Again:Never could get anyone who spoke English. You would have thought I was in India, and they understood NOTHING when I was trying to get an unauthorized charage off my account. Asked for a supervisor.......AND their accent was even worse. After ** minutes......just hung up, paid my * charge cards off, and have not used them again!!!!!!!!!!!!!!!
GetHuman:让我们量化一下您与Capital One联系的经验。在1到5的范围内,如何轻松解决Capital One问题?
~Will Not Use Again:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Will Not Use Again:在沟通方面,我会给他们五分之三的two。
GetHuman:Capital One快速有效地解决问题的能力又如何呢?
~Will Not Use Again:为此,我要说出五分之二的one。
GetHuman:最后-对其他Capital One客户有何建议?
~Will Not Use Again:在一天中的早些时候或深夜给他们打电话。不要忘记Capital One可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Will Not Use Again在October 26th, 2017发生的Capital One客户服务问题中得到了一些有用的反馈和措辞。