Capital One Credit Card: Terrible treatment by Capital One concerning a...
GetHuman用户GetHuman-gteam11来自Dezember 1., 2017的Capital One Credit Card条客户评论
GetHuman-gteam11案的背景
GetHuman：GetHuman-gteam11-您能告诉我们其他Capital One Credit Card个客户何时提起诉讼吗？
GetHuman-gteam11：Yes。在November 21.上是middle of the night。
GetHuman：您是否接触到Capital One Credit Card，如果可以，怎么做？
GetHuman：这些常见的Capital One Credit Card客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-gteam11 常见 Capital One Credit Card 问题的列表）
GetHuman-gteam11：“ Complaint”是我尝试使用to call的原因。
GetHuman-gteam11对Capital One Credit Card客户服务的评价
GetHuman：那么，您如何总结GetHuman的Capital One Credit Card客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-gteam11：Terrible treatment by Capital One concerning a Hold placed on my card when full balance was paid and not posted properly!
GetHuman：您能从11/21/17发生的事情中告诉我们其他人吗？
GetHuman-gteam11：I spent an hour and a half trying to get hold released and my payment posted correctly!!!*In the hour and a half I spoke to * agents, three different supervisors, and one Senior Supervisor and was "dropped" by the phone system three times! Once while a supervisor had me on a three way call with my bank to verify that my payment had been posted to my account as paid. One supervisor left to go home before trying to solve my problem!*The Senior Supervisor took my phone number an assured ma a return phone call when problem was resolved, still waiting for her call three days later. Left messages for Senior Super, Katie-***-***-****!! My account is still declined on Jan. *nd, three days later!!
GetHuman：让我们量化一下您与Capital One Credit Card联系的经验。在1到5的范围内，如何轻松解决Capital One Credit Card问题？
GetHuman-gteam11：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-gteam11：在沟通方面，我会给他们五分之三的two。
GetHuman：Capital One Credit Card快速有效地解决问题的能力又如何呢？
GetHuman-gteam11：为此，我要说出五分之二的five。
GetHuman：最后-对其他Capital One Credit Card客户有何建议？
GetHuman-gteam11：在一天中的早些时候或深夜给他们打电话。不要忘记Capital One Credit Card可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-gteam11在November 21., 2017发生的Capital One Credit Card客户服务问题中得到了一些有用的反馈和措辞。