Capital One Auto Finance: To the banking industry in general.*it is not i...
GetHuman用户~George来自November 21st, 2017的Capital One Auto Finance条客户评论
~George案的背景
GetHuman:~George-您能告诉我们其他Capital One Auto Finance个客户何时提起诉讼吗?
~George:Yup。在November 15th上是middle of the night。
GetHuman:您是否接触到Capital One Auto Finance,如果可以,怎么做?
GetHuman:这些常见的Capital One Auto Finance客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~George 常见 Capital One Auto Finance 问题的列表)
~George:“ Cancel or Change Account”是我尝试使用to call的原因。
~George对Capital One Auto Finance客户服务的评价
GetHuman:那么,您如何总结GetHuman的Capital One Auto Finance客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~George:To the banking industry in general.*it is not in the interest to anyone to charge a higher interest rate to people who are already struggling. If they are struggling as it is this would only compound*the situation. I would suggest to have a set interest rate for everyone there by making it easier to get paid back in a timely manner. *% across the board and then rewards for prompt payments by reducing*the months that are due for pay off. Obviously there are risk and most loans should be secured . Personal loans should be the only loans based on a credit score but no higher than one would pay with a credit card around *%. With no penalties if paid on time and extending and increasing upon pay off,
GetHuman:让我们量化一下您与Capital One Auto Finance联系的经验。在1到5的范围内,如何轻松解决Capital One Auto Finance问题?
~George:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~George:在沟通方面,我会给他们五分之三的four。
GetHuman:Capital One Auto Finance快速有效地解决问题的能力又如何呢?
~George:为此,我要说出五分之二的one。
GetHuman:最后-对其他Capital One Auto Finance客户有何建议?
~George:在一天中的早些时候或深夜给他们打电话。不要忘记Capital One Auto Finance可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~George在November 15th, 2017发生的Capital One Auto Finance客户服务问题中得到了一些有用的反馈和措辞。